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Free 5 whys templates for root cause analysis

Free 5 whys templates for root cause analysis

Hero author imageBy Ima Ocon
•
November 15th, 2024
•
4 min read
Hero image

Table of contents

  • Essential 5 whys templates
    • 1. 5 whys template
    • 2. 5 whys root cause analysis template
  • How to set up your own 5 whys template

One effective problem-solving tool would be the simple but powerful 5 whys method. A 5 whys template makes it easier for you to systematically analyze a recurring problem so you and your team can handle the core issues rather than just dealing with surface symptoms. With each “why,” you dig deeper, building a clear picture of cause and effect that can lead to meaningful, sustainable solutions.

These 5 Whys templates are structured to be easy to follow–simply fill them out and come up with insights, whether you’re dealing with issues with quality, workflow efficiency, or operational safety.

Essential 5 whys templates

The templates below are customizable, and you can share them as a digital form with team members or print them out as PDF reports:

  1. 5 whys template

    5 whys template
    Use this templateSee details
    This template takes you step-by-step through the 5 Whys technique so you can get to the bottom of persistent issues quickly and efficiently. Featuring structured fields for each “why,” it guides you and your team through the investigative process. You can also note down potential causes and supporting details for each layer of questioning. Customize it for each scenario by adding or adjusting the questions. With this adaptable template, you can keep everyone on your team well-informed, making the problem-solving process more streamlined and insightful.
    Use this templateSee details
  2. 5 whys root cause analysis template

    5 whys root cause analysis template
    Use this templateSee details
    If you’re dealing with deep-seated problems, this template enables you to analyze these with accuracy and consistency. It keeps your assessment clear and actionable by breaking down each level of inquiry into dedicated sections, letting you explore various hypotheses and document findings in an organized way. Key features include customizable text fields, an area for documenting actions taken, and optional fields for photos or other supporting evidence, which you can easily modify to match industry requirements or team preferences.
    Use this templateSee details

How to set up your own 5 whys template

Creating a 5 whys template in Lumiform is simple and effective, and you can quickly tailor it to your team’s needs. The templates above already come with questions that guide users step-by-step through each “why” layer, but feel free to edit them with the app’s drag-and-drop form builder. You have flexibility with input types, from text responses to photos, so you can visually document issues or capture specific details for added context.

Once your team completes the template, sharing on the app is seamless—collaboration tools let you share it across teams instantly or flag issues for follow-up. The app also lets you generate reports, which you can save and access for future analysis or reviews. Over time, having these reports in Lumiform allows for valuable data analysis, allowing you to spot recurring issues and make better-informed decisions.


Frequently asked questions

How can I make my 5 whys analysis accurate?

To keep your 5 whys analysis on target, focus on gathering detailed information right from the start. Involve people with firsthand experience of the issue to get diverse perspectives and confirm each response with concrete data, like maintenance records or process logs.

What if there are conflicting answers in a 5 whys analysis?

Conflicting answers can actually offer valuable insights. When this happens, dig into each viewpoint separately to see if there’s a common underlying issue. Often, different departments or roles experience issues differently, so consider these when documenting responses. This can actually point to process gaps or communication breakdowns you might otherwise miss.

Can I use the 5 whys for analyzing positive outcomes, not just problems?

Yes, you can. The 5 whys method can reveal what factors contribute to positive outcomes, too. You can ask why a process went smoothly or a target was exceeded to successful practices that you can replicate in other areas.

Author
Ima Ocon
Ima is a writer and editor who specializes in technology, with experience crafting content for companies like Canva and FluentU. She's passionate about startups, remote work, and language learning, as well as the applications of AI in marketing. Currently, she is based in Asia, and she previously studied in Taiwan and Singapore.
Lumiform offers innovative software to streamline frontline workflows. With over 12,000 ready-to-use templates or custom digital forms, organizations can increase efficiency and automate key business processes. The platform is particularly user-friendly, offering advanced reporting capabilities and powerful logic functions that enable automated solutions for standardized workflows. Discover the transformative potential of Lumiform to optimize your frontline workflows. Learn more about the product

Related categories

  • Operational excellence
  • General
  • Continuous improvement

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